We collect information
when you register an account to become a Planspot User, such as your
company name, name, e-mail, address details, phone number, country,
your interests, your location, social media links and a password.
when you connect with social networks like Facebook or Twitter, such
as your name, gender, age, your interests, your friends and
connections, your events, pages and comments on events.
when you interact with Planspot pages and events (like planning, sharing and organizing events), features and functionality, including Planspot mobile applications, software and platform technology (like “plan” buttons, widgets and third-party applications). We may collect your IP address, browser type, operating system, mobile carrier, your ISP and when using our mobile application; your location.
when you upload your mailing contacts (you remain the solely owner of your mailing contacts. We will not sell, use, or contact your press contacts without your consent).
when you implement a referral button on your website (such as pageviews, unique visitors, IP address, browser type, operating system, mobile carrier, ISP)
when you send out send out email campaigns (newsletters) (such as the content of your newsletter, unique clicks, IP, unique opens, bounce complaints, spam complaints)
Uses of personal information
We use the information you provide to:
Suggest events based on your interests (categories) and locations.
Be able to have our support team contact you
Send Planspot notifications, including new announced events, event updates and press messages.
Improve our event matching system
Enable Users to sync comments and attendees from different sources.
To bill and collect money that you owe to us for using our service.
Supply anonymized statistics to third parties about people visiting events. This information may contain interests and demographic information.
We do not sell, rent or otherwise provide personally identifiable information to third parties without your consent, except where it is necessary to carry out your instructions (to process your payment information, for example).
We do not sell, rent or otherwise provide any contact information including address details and email to any third parties, including Organizer Users, Media Partner Users and Integration Partner Users. We do not allow and provide the means for Organizer Users, Media Partner Users and Integration Partner Users to contact you outside Planspot.
Please note that in order to fulfil your requests for paid services, we share your payment information with our payment processor.
Control over your information
Review, enhance or edit your personal information through your profile page.
Control to which social networks you connect, and revoke access from information shared on these networks to Planspot.
Control the messages you receive from Planspot.
Ask Planspot to remove your account and information.
Your obligation to other Users
Storing of information
Personal information you provide will be secured in accordance with industry standards and technology.
Payment information such as your credit card number and billling information is not stored on the Planspot servers, but securely stored with our PCI Level 1 Compliant payment processor
You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to your email communications at all times
Please note that by becoming a User, you have given Planspot your express and informed consent that all data you provide to Planspot is to be stored on our data center in the EU
Content of Email Campaigns (Newsletters)
In order to help secure your personal information, access to your data on Planspot is password-protected, and sensitive data (such as credit card information) is protected by SSL encryption when it is exchanged between your web browser and the Planspot website. However, since the internet is not a 100 percent secure environment, we cannot ensure or warrant the security of any information you transmit to Planspot. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. It is your responsibility to protect the security of your login information. Please note that emails, instant messaging, and similar means of communication with other Users of Planspot are not encrypted, and we strongly advise you not to communicate any confidential information through these means.
How to contact us